ABOUT THE JOB

• You build up and maintain relationships with our customers to maintain and improve our customer satisfaction.

• You are responsible for on-site installation and commissioning of our equipment.

• With corrective- and preventive maintenance you help our customers to run their business smoothly.

• Equipment qualification and validation is as well a part of your tasks.

• You support customers on the phone or online to clarify and solve technical issues.

• You offer maintenance contracts and you provide customers with appropriate technical advice and recommendations.

COMMITTED TO YOU

I&L Biosystems is a leading distributor of innovative best-in-class laboratory equipment from primarily overseas manufacturers. Since 1991, we have been the go-to partner for the acquisition and maintenance of high-grade lab solutions for clients in the fields of microbiology, cell biology and biotechnology. 
Our clients put their trust in our experience, our commitment and the highest product quality. Currently we employ over 100 people across Europe.Our clients put their trust in our experience and our commitment. We guarantee you will be made to feel right at home in our organisation. We are there for each other and share our knowledge in order to offer our clients the highest possible quality of service. 

THIS IS YOU

• You have a technical background.

• You have experience as a Field Service Engineer or in a comparable role.

• You are able to troubleshoot, test, repair and service technical equipment and applications.

• You are able to work independent, but also being a team-player and work together with your colleagues in sales and customer service to meet the customer’s needs.

• You have curiosity and pleasure in learning new methods/techniques.

• You are self-organized and stand for “hands-on mentality”.

• You can work with Microsoft Office programs.

• High willingness to travel, also to other European countries (including air travel)

• Fluent German and good English skills (B1)

• Driving license class B and driving experience

OUR OFFER TO YOU

• A pleasant and informal workplace atmosphere with an internal "Duz" culture and in which we share knowledge and support eachother

• Team events with all European I&L branches to get to know your international colleagues better and further strengthen the team spirit

• Flexible worktime in a flexitime model

• An attractive subsidized BAV

• A 13th month's salary in the sense of vacation and christmas payment

• Encouragement of personal development and further qualification

• Company car

• Subsidy for gym use

BENEFITS

MEET YOUR TEAM